• Patch Lady – a slap in the face to Partners

    Posted on July 5, 2019 at 14:31 CDT by • Comment in the Forums

    https://www.channelweb.co.uk/crn-uk/news/3078458/the-worst-move-from-microsoft-in-30-years-mpn-changes-spark-uproar

    If you are a Microsoft Partner be aware of two upcoming changes.  First off for those that are action pack or silver or gold partners, normally they get 10 (or more) free support cases that can be used to open up a case when you have an issue with a Microsoft product.  They will be removing the free support cases for on premises products.  Going forward if you need to open a support case it will be $499 (US) to open a support case for an on premises product (assuming that fee doesn’t increase).

    Then they are removing what is called “internal use rights”.  Partners had the ability to purchase something called “action pack” and this provided licenses to various Microsoft products including server and desktop uses.  When partners USE the software they understand and feel their customers pain points.

    As you can see in the above link this is not going over well, especially for those partners that service small and medium business customers.

    Microsoft News
DON'T MISS OUT!
Subscribe to the Free Newsletter
We promise not to spam you. Unsubscribe at any time.
Invalid email address

View the Forum

  • Recent Replies
  • My Replies
  • My Active Topics
  • New Posts in the Last day
  • Private Messages
  • Knowledge Base
  • How to use the Forums
  • All Forums

    • Recent Topics

    My Profile

    April 2025
    S M T W T F S
     12345
    6789101112
    13141516171819
    20212223242526
    27282930  

    Remembering Woody

     

    Want to Advertise in the free newsletter? How about a gift subscription in honor of a birthday? Send an email to sb@askwoody.com to ask how.

    Mastodon profile for DefConPatch
    Mastodon profile for AskWoody

     

    Home • About • FAQ • Posts & Privacy • Forums • My Account
    Register • Free Newsletter • Plus Membership • Gift Certificates • MS-DEFCON Alerts

    Copyright ©2004-2025 by AskWoody Tech LLC. All Rights Reserved.