• If you’re having trouble logging in, you aren’t alone

    Posted on February 25, 2019 at 14:45 CST by • Comment in the Forums

    Credit: Papafox on Pixabay

    We’re seeing a huge backlog in new accounts and new posts. Today will probably go down in AskWoody history as the busiest day ever. We’re roping in all the AskWoody_MVPs to lend a hand.

    Please be patient. I’m still doing all of the Customer Support personally – I don’t want any of you to get the ol’ runaround – and it’s going to take a while to catch up.

    To repeat: If you have a problem logging in with a user account that looks like an email address, or if you can’t register a new one because the email is already taken, it’s not your fault.

    It’s a symptom of the dueling database problem we’ve been grappling with since absorbing the old Windows Secrets Newsletter into the AskWoody Plus Newsletter.

    If you’re having problems, please email me at CustomerSupport@AskWoody.com. Don’t send mail to my usual address. Then patience, please, as I wade through many hundreds of messages.

    We’ll get there. Promise.

    P.S. To answer the most frequent questions:

    • Just because you can log on to the site here doesn’t mean you have a “proper” AskWoody account. If your account name is also your email address, I strongly recommend that you change it. Shoot me mail at Customer Support.
    • All of the account renewals are for a year. If you’ve already paid for part or all of a year, never fear, I’ll pick it up in the database.
    • Unfortunately, there’s no way to simply change a username. WordPress protects them for many reasons, most of which have to do with site security. Instead, we’ll wipe out the old username and get you set up with a new one. Don’t worry. It’s easy.
    • It’s also easy to change your password – and highly recommended if I set it manually. Sign in then click on your picture in the upper right corner. Choose Edit and change your password there. By the way, the “Subscriptions” link right there does NOT show you your Plus Membership status. We’re working on coming up with a single place that’ll show you the status of everything.
    • If you want to test your new account, just click on the “Comment on the AskWoody Lounge” link above and post something worthwhile. Be aware of the fact that comments from new accounts are moderated — reviewed — before they’ll appear on the site. We do that for lots of reasons, but mostly to block spammers (of which we get hundreds every month).
    • To change your picture, “avatar,” see the instructions here.
    Other
DON'T MISS OUT!
Subscribe to the Free Newsletter
We promise not to spam you. Unsubscribe at any time.
Invalid email address

View the Forum

  • Recent Replies
  • My Replies
  • My Active Topics
  • New Posts in the Last day
  • Private Messages
  • Knowledge Base
  • How to use the Forums
  • All Forums

    • Recent Topics

    My Profile

    March 2025
    S M T W T F S
     1
    2345678
    9101112131415
    16171819202122
    23242526272829
    3031  

    Want to Advertise in the free newsletter? How about a gift subscription in honor of a birthday? Send an email to sb@askwoody.com to ask how.

    Mastodon profile for DefConPatch
    Mastodon profile for AskWoody

     

    Home • About • FAQ • Posts & Privacy • Forums • My Account
    Register • Free Newsletter • Plus Membership • Gift Certificates • MS-DEFCON Alerts

    Copyright ©2004-2025 by AskWoody Tech LLC. All Rights Reserved.