• Report of the Win10 1709 cumulative update KB 4074588 disabling USB devices

    Posted on February 16, 2018 at 09:53 CST by • Comment in the Forums

    I’m seeing sporadic reports of this month’s Win10 version 1709 cumulative update, KB 4074588, causing problems with USB-attached devices.

    Per trongod on the MSI forum:

    I thought I would pass this information along. Tonight I had to reboot my laptop. After rebooting I lost my usb mouse and any device plugged into the USB ports. I went into my device manager and saw 3 devices that said drivers could not be found:

    MSI EPF USB
    USB Receiver
    USB Receiver

    I knew the night before a Windows 10 update was installed so I looked up the last update which was KB4074588. According to this site LAPTOPNINJA, it says the following:

    Addresses issue where the certutil.exe -MergePfx feature couldn’t produce a merged EPF file for multiple V1 certificates.
    Addresses issue where booting with Unified Write Filter (UWF) turned on may lead to stop error 0xE1 in embedded devices, particularly when using a USB HUB.

    Since both of those particular updates had both EPF and USB involved, I uninstalled the update. After that everything was working again. Looks like Microsoft is breaking stuff again and I don’t see any updated chipset drivers on the MSI site since the original. I may have to see if I can find something more up to date, try those and then attempt the update again.

    Poster brozkeff goes on to say:

    I have the very same symptoms on a All-in-One HP PC with Win10, AMD A6 APU, Radeon R4 graphics and AMD USB 3.0 controller. Afer this update the USB devices stopped working once they were reconnected. Not resolved after reboot and full poweroff/poweron. The USB devices are somewhat recognized but appear in the Device manager as Other devices , missing drivers. Regular USB keyboard  appears as composite USB device, etc.

    There are several other reports of odd USB device behavior after installing the KB. And, of course, there’s the usual spatter of reports about the KB failing to install.

    Can anybody out there confirm? Any idea what might be at the core of the problem?

    Windows Patches/Security ,
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