• Patch Lady – 31 days of Paranoia – Day 17

    So you know you’ve been hacked.  Now what?  You can tell your passwords have been reset and you can’t get into your accounts.  You have evidence that a bank account has had funds transferred without your permission.  What can you do?

    Well it honestly depends on exactly the level and damage of the attack.  Financial crimes have a higher impact and thus will often get action.  Low impact crimes, for example where someone is spoofing you online and pretending to be you in Facebook and asking for “friend” requests won’t get police action.

    But what can you do to at least make authorities aware of the problem?  Obviously with any hacking or cyber activity that has a financial impact, immediately call your financial institution.  They can change bank account numbers, put in place positive pay processes to ensure that no authorized transactions get made without your explicit permission.   For high impact intrusions you can contact the FBI or the Secret Service or the Internet Crime Complaint Center.  For lesser impactful attacks you have much less options.

    Think the cyber attack is originating from Azure, or Amazon Web Services?  You can contact them.  And that’s often the best place to start.  See if you can determine where the attack originated from and contact the hoster or ISP that  the attack came from.  Often you can narrow this down by reviewing email header files.

    Tomorrow I’ll talk about the ways you can recover from an attack and some of the investigation tools you can use on machines.