• Microsoft confirms bug triggering bluescreens in Win10 HP computers

    Posted on October 12, 2018 at 07:32 CDT by • Comment in the Forums

    Toldja so….

    The problem with WDF_VIOLATION bluescreens in HP computers after installing the latest Win10 1803 or 1809 cumulative updates isn’t, exactly, the fault of the updates.

    The problem lies in the interaction of those updates with an HP keyboard driver that Microsoft pushed as part of the update process.

    We have official confirmation now. KB 4468372 was just issued, and it says:

    Microsoft has identified an HP driver with known incompatibility with certain HP devices on Windows 10 versions 1803 and 1809.  On October 11, Microsoft removed the driver from Windows Update to reduce the number of devices affected. Additionally, we have released KB 4468304 to remove the incompatible driver from devices pending reboot. HP is actively working on this issue.

    I just don’t understand why Microsoft insists on pushing drivers — and why they don’t test their pushed cumulative updates with their pushed drivers.

    Sigh.

    Windows Patches/Security
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