• Cloud is in, desktop is uh …. well?

    Posted on March 29, 2018 at 11:25 CDT by • Comment in the Forums

    Susan here with a non patching post:  My Wall Street Journal tech alert just came in pointing to an email from Satya Nadella about a big shake up in the Windows organization that really showcases that Microsoft’s focus is the cloud.

    Terry Myerson (desktops/Windows 10) is transitioning out of the company and Scott Guthrie (developer focused and Azure) is moving to a role more focused on cloud and artificial intelligence called Core OS.  In the email Satya notes that Terry …”Over the past several years, Terry and the WDG team transformed Windows to create a secure, always up-to-date, modern OS. ”

    I just had a yin/yang discussion the other day with a good tech friend where I argued that what we have now with Windows 10 patching isn’t good enough.  From 1709 getting three updates/reboots in a single month, to updates coming out nearly any day of the week these days, to the January/February race condition of Windows 10, all of these should be a wake up call to Microsoft that Windows foundation needs work.  I opened up several support cases on behalf of impacted customers and short of a refresh or reinstall, once the operating system was nailed by the race condition which was [apparently] caused by the servicing stack update, those computers were toast.  Going forward with artificial intelligence, we have to have an operating system that can self heal.  Right now I still have several customers who are scared to install updates on Windows 10 for fear that they will have a recurrence of the Inaccessible boot device.  That’s not a good place to be in.  I fear that we’ve lost trust in patching, and the idea that we’re all up to date with our operating system, is still a dream, not reality, even on Windows 10.

    One comment is interesting in the email:  “Having a deep sense of customers’ unmet and unarticulated needs must drive our innovation.”

    When we still have enterprises dragging their feet on feature releases, still have issues even with LTSB updating, there’s a lot of things unmet.

    I think a focus still needs to be made on the platform and get that right before cloud is 100% Microsoft’s focus.

    If you had Mr. Nadella’s ear for a moment, what would you say is unmet?

    Windows News
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