• Outlook.com was out for 18 hours in Europe

    Posted on September 19, 2017 at 05:55 CDT by • Comment in the Forums

    According to Microsoft’s Office 365 Service Health page, Outlook.com went down for western Europe and Britain at about 7:20 am UTC on Monday, and stayed down for almost 18 hours, until 1:25 am UTC on Tuesday.

    Users located in Europe may have been unable to send or receive email messages… Additionally, users may have been unable to access their outlook.com email accounts. Users may have also observed that sent emails remained in the Drafts folder.

    Reuters says

    Microsoft said the issue involved part of the company’s internet traffic load-balancing system which was gobbling up server capacity despite no apparent increase in user traffic.

    (Take the rest of the Reuters article with a coupla grains of salt.)

    It also appears as if Skype is having another bad day. One of many. Matthew Sprau on the official Skype Heartbeat site posted this yesterday:

    We are aware of issues where users are unable to send/receive messages and are unable to connect to Skype. Our engineers are actively investigating the issue and we hope to resolve it as soon as possible.

    No update as yet.

    Office News
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