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  • Have the Surface RT and Surface 2 been put out to pasture?

    Posted on January 9th, 2017 at 08:08 woody Comment on the AskWoody Lounge

    If you got suckered into buying a Windows RT machine from Microsoft, you’re basically up the ol’ creek, the next time you try to reset it.

    InfoWorld Woody on Windows

    UPDATE: Evan Forrest has published detailed instructions for installing Update 3 on an RT machine. https://surfacetip.com/install-windows-rt-8-1-update-3-2017/  Amazing! There are still lots of problems – and Microsoft should be thrashed for tossing its RT customers under the bus – but it’s a very worthwhile fix. Thanks, Evan!

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    Home Forums Have the Surface RT and Surface 2 been put out to pasture?

    This topic contains 9 replies, has 2 voices, and was last updated by  Louie 8 months, 3 weeks ago.

    • Author
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    • #13675 Reply

      woody
      Da Boss

      If you got suckered into buying a Windows RT machine from Microsoft, you’re basically up the ol’ creek, the next time you try to reset it. InfoWorld W
      [See the full post at: Have the Surface RT and Surface 2 been put out to pasture?]

    • #13676 Reply

      Louie

      I have the original and the -2. I knew what I was buying and its limitations because I do my homework. Of course, these are not primary machines as I use what I need to accomplish whatever task is at hand. From the time I learned how simple it is to build (assemble) PCs, I’ve always “purpose built” real machines. By real, I mean those huge and very powerful things that will blow the off the shelf garbage right into the weeds. Those, for the most part, are W7 PCs that never, ever go online. There are rare occasions when an online Windows device must be used, that’s when my SP3 with 8.1 with updates turned off gets used. Almost all of my online time is spent on a Chromebox. I guess I strayed from the path here but bottom line is that, for the intended purpose,RT and/or RT-2 work just fine.

    • #13677 Reply

      Rob

      At least apple supported older hardware for longer!
      Who is going to buy a Microsoft device now?

      Developers may take up the challenge to include these devices via Linux/Android or even Google Chrome…who knows.

    • #13678 Reply

      X.
    • #13679 Reply

      John s

      Bought my wife a RT when they first came out. Didnt have it a year and traded it in for iPad. Never considered another Surface after that. If you going to call it a laptop replecement at least Microsoft could do is include a keyboard. That has always bugged me that Microsoft always shows a tablet attatched even though its a accessory. No thanks,I will buy a real notebook.

    • #13680 Reply

      woody
      Da Boss

      +1

    • #13681 Reply

      vfilipch

      To X.: direct link to KB……it downloads ok, but when attempted to run, it opens stand alone installer and never finishes. My device is RT, which I had to reset about a week ago, and now it doesn’t download any updates at all.

    • #13682 Reply

      woody
      Da Boss

      Oy. Seems to be a common problem, among folks who have reset their machines.

    • #13683 Reply

      Dave B.

      What does “never finishes” mean? Try rebooting, disconnect from internet, and install the KB.

    • #13684 Reply

      Carl D

      Oh, boy… just reading through the 18 pages of that “Resetting Surface RT in NOV 2016. Cannot get Windows RT 8.1 Update 3.” on the MS forum made my head spin.

      A couple of observations:

      1. Reading the responses from the MS employees I have to wonder if they’re actually real people? They seem like some sort of automated ‘chatbots’ to me. No wonder customers get so frustrated (yep, I know they’re posting from a ‘prepared script’).

      Maybe ‘Eliza Psychiatrist’ could help them?

      http://www.manifestation.com/neurotoys/eliza.php3

      Come to think of it, she might actually be more helpful in regards to the Surface problems 🙂

      2. Is the never ending search for updates MS’s new way of saying “too bad, you’re out of luck, we can’t be bothered supporting this (version of Windows/Surface tablet/whatever) anymore (because we’ve cut down staff numbers to save money)?

      Watching MS’s antics these days is far more entertaining than watching some of the rubbish on TV and at the cinemas… its just a pity that it is causing so many people so much annoyance and frustration though.

    • #13685 Reply

      woody
      Da Boss

      The MS employees on the forum are real people, but it isn’t clear how engaged they are – or overworked they might be. As you say, the core commonality is that Microsoft can’t make a buck off it, so they aren’t going to spend any.

    • #13686 Reply

      Clueless

      Woody; “As you say, the core commonality is that Microsoft can’t make a buck off it, so they aren’t going to spend any.”

      Pareto Principal 80/20 rule. FTM

    • #13687 Reply

      Evan Forrest

      Hi Woody,

      Here is how I can install Update 3 to my Surface RT.

      https://surfacetip.com/install-windows-rt-8-1-update-3-2017/

    • #13688 Reply

      woody
      Da Boss

      VERY cool!

    • #13689 Reply

      Evan Forrest

      Thank Woody for sharing my tips.

    • #13690 Reply

      woody
      Da Boss

      You betcha. Keep ’em comin’!

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