• Outlook, Windows Live Mail problems – caused by Exchange?

    Just got this interesting letter from reader LL:

    Hi Woody, I really do not like to beat a dead horse, but the problems that MS is having with their web mail service and their email client continues and has become a nightmare for many home and corporate users. Office users get hit due to the link to Outlook.com or Outlook Preview.  

    MS appears to be fiddling at the server end because Outlook has been up and down since January 18th. Users are reporting a myriad of issues, especially in the UK. 

    https://downtoday.co.uk/outlook-problems/

    I no longer user WLM/Outlook, but a friend of mine uses Hotmail and tells me that they have received emails over the past 3 days but they can not delete them after they are read,  nor can they move the ones they want to save to a storage folder. They get a popup which just states that an error has occurred. This has just happened out of the blue. 

    It may be that the MS new Exchange Protocol is the real issue (an assumption on my part – I have no proof). I say this because MS has still not been able to fix the syncing problem which they have admitted resides on their servers. 
    If there is an upside to all of this, maybe MS is putting some priority on fixing the syncing problems. The outages may be the result of them testing different fix scenarios. However, they should back them out when they do not work. Days on end of problems is just not acceptable. MS has some weird idea that negatively  impacting users has no consequences.