• Want to install Office on Win10? Better use IE or Edge

    Posted on March 29, 2016 at 15:45 CDT by • Comment in the Forums

    Just got this from BP:

    Woody, you probably know that Office Home and Business when “pre-installed” on computers no longer has the actual software; just a link to let you download it from MS. You are now forced to create a Microsoft Live account to download Office. So now I have to create a dummy email account for each of my people. That was bad enough, but I was setting up a new computer last week and the download gave a cryptic failure error on the web page with the advice to call MS support. I called the rep–a miserable experience of its own–and discovered that the problem was because I was attempting to download Office using Firefox. The rep informed me that you now must use IE or Edge, and you must have selected “Use Preferred Settings” rather than preventing the browser from sending unwanted personal information…otherwise you can’t install Office. And they wonder why their reputation has reached rock bottom and started digging?

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