• Are you having trouble with Win7 patch KB 2952664 and Norton Identity Safe?

    Posted on April 29, 2016 at 09:58 CDT by • Comment in the Forums

    Can you reproduce this? From reader TB:

    Windows 7 update kb2952664 has been around in several versions for about two years now. The latest came to me on 13 April 2016 – and it had a surprise inside!

    First, the routines and applications contained in this update all date from either March or April 2016 – it’s all new stuff.

    What’s REALLY new is that the Microsoft Compatibility Appraiser that’s installed seems to be more aggressive. I use Norton Antivirus and Identity Safe. These products don’t work with Microsoft’s Windows 10 browser, Edge and this is not new news. However, this update seems to take action: when I installed it, I could not access Identity Safe, even though I am running Windows 7. Apparently, the update modifies some of the code that Norton uses.

    Why am I so sure? This was the only update I installed. When I installed it, Norton’s toolbar told me to ‘Access Vault’ in the Identity Safe box. If I pressed on that button, I saw a message: ‘ Reboot needed’. I did that, and nothing changed. There was no way to access the Identity Safe vault. When I uninstalled the update, Identity Safe worked again, the same way as it did before.

    Determining what needs to be done and leaving flags for Windows 10 to use is one thing. Disabling software I paid for and should be able to use while I use Windows 7 is something else.

    Windows Patches/Security ,
DON'T MISS OUT!
Subscribe to the Free Newsletter
We promise not to spam you. Unsubscribe at any time.
Invalid email address

View the Forum

  • Recent Replies
  • My Replies
  • My Active Topics
  • New Posts in the Last day
  • Private Messages
  • Knowledge Base
  • How to use the Forums
  • All Forums

    • Recent Topics

    My Profile

    April 2025
    S M T W T F S
     12345
    6789101112
    13141516171819
    20212223242526
    27282930  

    Remembering Woody

     

    Want to Advertise in the free newsletter? How about a gift subscription in honor of a birthday? Send an email to sb@askwoody.com to ask how.

    Mastodon profile for DefConPatch
    Mastodon profile for AskWoody

     

    Home • About • FAQ • Posts & Privacy • Forums • My Account
    Register • Free Newsletter • Plus Membership • Gift Certificates • MS-DEFCON Alerts

    Copyright ©2004-2025 by AskWoody Tech LLC. All Rights Reserved.